Frequently Asked Questions

Portio is an espresso shot tracking and dial-in app for iOS and Android. It helps you log every shot with dose, yield, time, and tasting notes — then surfaces patterns so you can consistently make better espresso. Think of it as a digital coffee journal combined with a brewing assistant.

Portio is available on iOS (iPhone and iPad) and Android. You can download it free from the App Store or Google Play.

Most of Portio works completely offline. Your shot logs, bean library, and all your data are stored locally on your device. An internet connection is only needed for features like AI-powered label scanning or account syncing.

Portio currently supports the Bookoo smart scale via Bluetooth Low Energy (BLE). Support for additional scales is planned for future updates. If you own a different scale and would like to see it supported, let us know.

Turn on your scale and make sure Bluetooth is enabled on your phone. Open Portio and go to Settings → Scale. Tap "Connect Scale" and Portio will automatically scan for and pair with a compatible Bookoo scale. Once paired, it reconnects automatically the next time you open the app.

Yes! While Portio is built primarily for espresso, you can log shots from any brew method. The equipment library supports a wide range of brewers including V60, AeroPress, Moka Pot, Chemex, French Press, and more.

Your data is stored on your device. We recommend enabling your device's automatic backup (iCloud on iOS, Google Backup on Android) to protect your shot history. A dedicated cloud sync feature is on our roadmap.

The free version of Portio gives you:

• Unlimited shot logging
• Full bean library — no caps on the number of beans
• Brew statistics, history, and insights
• Smart scale connection (Bookoo via Bluetooth)
• Progression system with levels, streaks, and achievements
• On-device AI for shot summaries, bean insights, and bag-label scanning

It's genuinely useful — most home baristas will be happy with the free tier.

Portio Pro upgrades the AI experience with cloud-powered models that have a much wider context and higher accuracy:

• Full Portio AI chat — a personalised brewing coach with access to your entire brewing history (powered by Google Gemini)
• Cloud-powered bag-label scanning — more accurate label parsing than the on-device free-tier scanner
• Deeper AI insights — richer weekly summaries and detailed beans, brewing, and health narratives on the Insights tab

All free-tier features remain available on Pro — Pro is purely an AI upgrade, not a paywall around the basics.

Portio Pro is a monthly subscription. The exact price is shown in the app and may vary by country. Subscriptions auto-renew monthly until cancelled. You can cancel any time in your device's subscription settings.

Yes, you can cancel at any time. Subscriptions are managed by the App Store (iOS) or Google Play (Android), not directly by Portio. To cancel:

• iOS: Settings → [Your Name] → Subscriptions → Portio
• Android: Google Play → Subscriptions → Portio

You'll retain Pro access until the end of your current billing period.

Nothing is deleted. Your shot history, beans, recipes, and equipment all remain on your device exactly as they were. AI features fall back to the on-device free-tier versions. Resubscribing restores cloud-powered AI immediately.

Yes. The Portio AI chat (Pro) supports voice input — tap the microphone icon to dictate your question hands-free while brewing. Speech recognition runs on-device when supported by your hardware. Voice input is for the AI coach only; shots are logged by tapping, not by speaking.

Go to Settings → Subscription inside the app and tap "Restore Purchases". This will re-link any active subscription tied to your App Store or Google Play account. If you're still having trouble, contact support.